After Care

Caring For Your Customers Brings Rewards

– Posted in: After Care, Alarm maintenance, Alarms, Business Development, Costs of alarms, Crime prevention, Customer Service, Electronic security, Home alarms, Home security, Reliability, Remote access and operation, Security, Statistics, Theft

It is argued that acquiring new clients costs in the order of five times the rate of retaining existing ones. I would maintain that the ratio might be considerably more than this, especially when you factor in the likelihood of additional business that your existing clients could provide. We recently upgraded the alarm system for [...]

Do You Need Our Free Fast Track Service?

– Posted in: After Care, Alarm maintenance, Alarm setting, Alarms, Burglaries, Car theft, Crime prevention, Customer Service, Electronic security, Fast Track, Fire alarms, Home alarms, Home security, How to operate your alarm, Localism, Remote access and operation, Security, Smoke detectors, Theft

Our latest client is much closer to home than the New Forest trek last Friday, in fact in Old Harlow, just around the corner from Sentinel House. They were burgled recently so we “fast tracked” them. This is a unique free service that we offer to potential clients that we consider in need of an [...]

Are The Days Of The Dummy Deterrent Numbered?

– Posted in: After Care, Alarm maintenance, Alarm setting, Alarms, Burglaries, Business alarms, Business security, Car theft, CCTV, Costs of alarms, Crime prevention, Customer Service, Electronic security, GuardHome News, Home alarms, Home security, Insurance, IR cameras, Reliability, Security, Statistics, surveillance, Theft, Vehicle Protection

I ask this question because unusually I have seen three of my local clients (this includes myself) targetted by thieves, since the start of this year. In each of these cases the thieves left empty handed because the security system that we installed was fully operational. So as soon as the burglars attempted to enter [...]

How Can This Happen?

– Posted in: After Care, Alarm maintenance, Alarms, Fire alarms, Smoke detectors

http://www.bbc.co.uk/news/uk-england-leeds-35625180  Whenever I read about events such as this, it evokes two emotions in me. The first is incredible sadness because loss of life is bad enough, but the death of children takes this to a totally new level. The second is anger, because often these events are so easily prevented by a relatively small [...]

GuardHomeSafe Is Our Watchword

– Posted in: After Care, CCTV, Crime prevention, Customer Service, Electronic security, Home security, Infra-red, IR cameras, Random Acts of Kindness, Security

We are a business, so making money is fundamental to our existence. However we are also a company that operates high moral standards and we recognise that there are times when profit is of secondary importance. Today for example we were talking to one of our clients who commissioned us to provide her CCTV surveillance [...]

Make Sure You Wake Up If You Have An Unwelcome Fire This Christmas

– Posted in: After Care, Alarm maintenance, Alarms, Costs of alarms, Fire alarms, Home alarms, Home security, Smoke detectors, Statistics

I happen to follow London Fire Brigade on twitter and increasingly I am seeing more and more fires started as a result of people buying cheap inferior products on-line such as hair straighteners, phone chargers etc. Now on this mornings news there are already incidents of the same happening with cheaper Hoverboard models. Items that [...]

Why Accreditation Is Important

– Posted in: After Care, Alarm maintenance, Alarms, Burglaries, Business alarms, Business security, Costs of alarms, Crime prevention, Customer Service, Electronic security, Employee, Fire alarms, GuardHome News, Home security, Reliability, Security

A couple of weeks ago we completed our periodic assessment by the National Security Inspectorate (NSI) . Most members of the public have probably never heard of them, but this organisation are the security industry’s equivalent of what is now called “Gas Safe”  formerly “Corgi”  and their role is too ensure that people who purchase [...]

Are Police Force Reductions Opening Your Doors To Crime – Are You Serious?

– Posted in: After Care, Alarm maintenance, Alarms, Burglaries, Business alarms, Business security, CCTV, Crime prevention, Customer Service, Electronic security, Home alarms, Home security, Reliability, Security, Theft

At a business level, burglary is bad news for the police. It is labour intensive and difficult to secure convictions, so when their organisations are already under pressure due to staff shortages, further cuts will only exacerbate the problem. Sara Thornton, Head of the National Police Chiefs Council stated earlier this year that in some [...]