A Clean Bell Box! This might seem a small insignificant point, but if you think about it, it is incredibly important! This is what Attention To Detail (ATD) is all about! When we install alarm systems we place a highly visible branded bell box (they haven’t contained bells for sometime but old habits die hard) usually… Continue reading Attention To Detail – Does Your Alarm Company Clean Your Bell Box?
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February 2014 Review
February 2014 was a bit of a mixed month really. After a period of sustained wet weather, where flooding seemed to be the biggest risk, the weather finally calmed down towards the end of the month and we had some truly delightful spring like days. I don’t remember any days of early morning ice scraping… Continue reading February 2014 Review
GuardHome Award Winning Customer Service
Yesterday whilst carrying out a routine service on a clients alarm, I couldn’t help but overhear her frustration at dealing with Sky customer support! Her conversation went something along the lines “If I upgrade you can get someone round to install a new box tomorrow, but if I simply want my existing sky box fixed… Continue reading GuardHome Award Winning Customer Service
An exciting new phase for GuardHome
This week is very exciting for us at GuardHome as it sees work starting on our new offices. After almost ten years of running my business from a very cosy room in my home, I have decided we are sufficiently mature to have our own offices. Some of the local residents may already have seen… Continue reading An exciting new phase for GuardHome
Monthly Review – January 2014, Are Burglaries Really on the Decrease?
Unseasonably warm, if very wet, weather characterised this month. At GuardHome we were kept quite busy this month as we had a number of new clients. Unfortunately most of this new business occurred as a result of the misfortune of the new clients, as they fell victim to burglars. One couple even had to cut short their post Christmas… Continue reading Monthly Review – January 2014, Are Burglaries Really on the Decrease?
Don’t Come Home to This – A True and All Too Often Sad Tale of Burglary Victims
We had a referral this week from a client whose friends were burgled while abroad on holiday. This is the story of that experience, with the kind permission and pictures supplied by the victims. We never disclose details of our clients so some detail is excluded to ensure that their identity is not compromised. We have also… Continue reading Don’t Come Home to This – A True and All Too Often Sad Tale of Burglary Victims
Do you value your time?
As our previous post identified, not all businesses that you deal with think that your time is valuable. At GuardHome we certainly do! How would you know this? Quite simply, it is written into our company charter that we will always give you a specific date and time for any appointments that we make with… Continue reading Do you value your time?
What kind of service do you want?
The broadband in my St Albans home office is about to be upgraded by my internet service provider. Like many suppliers they have to use a well know British telecommunications company for the installation of a new line. The “appointment” came through yesterday and stated that they would come on a specified day (that might… Continue reading What kind of service do you want?
Who is coming onto your premises?
Someone who wants to steal from your premises may first want to check out how good your security is. One way they may do that is to visit your premises to observe and check what you are doing to protect yourself. Is everyone entering your premises (both outside spaces and inside) there for legitimate reasons… Continue reading Who is coming onto your premises?
More Than Just Security
Offering our clients peace of mind by utilising the very best in security is of course our priority at GuardHome, but we can also offer so much more! Do you have an elderly relative who is becoming vulnerable or a bit forgetful? We have a range of life saving wireless sensors that take some of… Continue reading More Than Just Security
