We strongly believe in the deterrent value of the security systems that we install. This is borne out by the statistics that I have compiled over the sixteen plus years that we have been protecting our clients. This amounts to millions of accumulated hours that have kept our clients safe from intruders. Compared against national [...]
Customer Service
Caring For Your Customers Brings Rewards
21 January 2018 – Posted in: After Care, Alarm maintenance, Alarms, Business Development, Costs of alarms, Crime prevention, Customer Service, Electronic security, Home alarms, Home security, Reliability, Remote access and operation, Security, Statistics, TheftIt is argued that acquiring new clients costs in the order of five times the rate of retaining existing ones. I would maintain that the ratio might be considerably more than this, especially when you factor in the likelihood of additional business that your existing clients could provide. We recently upgraded the alarm system for [...]
Our New Tag Line – Dedicated To You Security And Safety
22 May 2016 – Posted in: Alarms, Burglaries, Business alarms, Business security, Car theft, CCTV, Costs of alarms, Crime prevention, Customer Service, Electronic security, Fire alarms, GuardHome News, Home alarms, Home security, Protecting the elderly, Reliability, Security, Smoke detectors, TheftWith the news full of the forthcoming EU referendum, I thought if would be cool to have a little voting session of our own. For the past couple of years our tag line has been Seriously Good Security For People Who Take Their Security Seriously, a bit of a tongue twister and perhaps it tries [...]
Do You Need Our Free Fast Track Service?
11 May 2016 – Posted in: After Care, Alarm maintenance, Alarm setting, Alarms, Burglaries, Car theft, Crime prevention, Customer Service, Electronic security, Fast Track, Fire alarms, Home alarms, Home security, How to operate your alarm, Localism, Remote access and operation, Security, Smoke detectors, TheftOur latest client is much closer to home than the New Forest trek last Friday, in fact in Old Harlow, just around the corner from Sentinel House. They were burgled recently so we “fast tracked” them. This is a unique free service that we offer to potential clients that we consider in need of an [...]
Are The Days Of The Dummy Deterrent Numbered?
2 April 2016 – Posted in: After Care, Alarm maintenance, Alarm setting, Alarms, Burglaries, Business alarms, Business security, Car theft, CCTV, Costs of alarms, Crime prevention, Customer Service, Electronic security, GuardHome News, Home alarms, Home security, Insurance, IR cameras, Reliability, Security, Statistics, surveillance, Theft, Vehicle ProtectionI ask this question because unusually I have seen three of my local clients (this includes myself) targetted by thieves, since the start of this year. In each of these cases the thieves left empty handed because the security system that we installed was fully operational. So as soon as the burglars attempted to enter [...]
Is The Cheapest The Right Choice?
5 March 2016 – Posted in: After Care, Customer Service, Fire alarms, Smoke detectorsIf you were to ask the general public if they were to ever put themselves or members of their family at risk, I am sure most would say never! But there are plenty of occasions when they do precisely that in the interests of saving a bit of money! The first example of this is [...]
GuardHomeSafe Is Our Watchword
18 February 2016 – Posted in: After Care, CCTV, Crime prevention, Customer Service, Electronic security, Home security, Infra-red, IR cameras, Random Acts of Kindness, SecurityWe are a business, so making money is fundamental to our existence. However we are also a company that operates high moral standards and we recognise that there are times when profit is of secondary importance. Today for example we were talking to one of our clients who commissioned us to provide her CCTV surveillance [...]
Random Acts of Kindness
2 January 2016 – Posted in: Alarms, Business alarms, Customer Service, Electronic security, Fire alarms, GuardHome News, Localism, Random Acts of Kindness, Security, Smoke detectorsI am planning to carry out a number Random Acts of Kindness (RAK’s) this year. These will be in various forms and totally arbitrary. To kick off the year, I have decided to increase the number of new £250chairs that I am sponsoring for the Victoria Hall in Old Harlow from 2 to 3. I [...]
Why Accreditation Is Important
8 November 2015 – Posted in: After Care, Alarm maintenance, Alarms, Burglaries, Business alarms, Business security, Costs of alarms, Crime prevention, Customer Service, Electronic security, Employee, Fire alarms, GuardHome News, Home security, Reliability, SecurityA couple of weeks ago we completed our periodic assessment by the National Security Inspectorate (NSI) . Most members of the public have probably never heard of them, but this organisation are the security industry’s equivalent of what is now called “Gas Safe” formerly “Corgi” and their role is too ensure that people who purchase [...]
A Change In Time
24 October 2015 – Posted in: After Care, Alarm maintenance, Costs of alarms, Customer Service, SecurityThis weekend the clocks are adjusted once again, back one hour, so you are being given an extra hour. What will you do with your extra hour? Whatever it is, the great thing is that you have the choice to do whatever you please! At GuardHome we have always felt that your time is far too [...]