Yesterday whilst carrying out a routine service on a clients alarm, I couldn’t help but overhear her frustration at dealing with Sky customer support! Her conversation went something along the lines “If I upgrade you can get someone round to install a new box tomorrow, but if I simply want my existing sky box fixed… Continue reading GuardHome Award Winning Customer Service
Category: Security
An exciting new phase for GuardHome
This week is very exciting for us at GuardHome as it sees work starting on our new offices. After almost ten years of running my business from a very cosy room in my home, I have decided we are sufficiently mature to have our own offices. Some of the local residents may already have seen… Continue reading An exciting new phase for GuardHome
Monthly Review – January 2014, Are Burglaries Really on the Decrease?
Unseasonably warm, if very wet, weather characterised this month. At GuardHome we were kept quite busy this month as we had a number of new clients. Unfortunately most of this new business occurred as a result of the misfortune of the new clients, as they fell victim to burglars. One couple even had to cut short their post Christmas… Continue reading Monthly Review – January 2014, Are Burglaries Really on the Decrease?
Don’t Come Home to This – A True and All Too Often Sad Tale of Burglary Victims
We had a referral this week from a client whose friends were burgled while abroad on holiday. This is the story of that experience, with the kind permission and pictures supplied by the victims. We never disclose details of our clients so some detail is excluded to ensure that their identity is not compromised. We have also… Continue reading Don’t Come Home to This – A True and All Too Often Sad Tale of Burglary Victims
Who is coming onto your premises?
Someone who wants to steal from your premises may first want to check out how good your security is. One way they may do that is to visit your premises to observe and check what you are doing to protect yourself. Is everyone entering your premises (both outside spaces and inside) there for legitimate reasons… Continue reading Who is coming onto your premises?
More Than Just Security
Offering our clients peace of mind by utilising the very best in security is of course our priority at GuardHome, but we can also offer so much more! Do you have an elderly relative who is becoming vulnerable or a bit forgetful? We have a range of life saving wireless sensors that take some of… Continue reading More Than Just Security
Daytime burglaries
Many people assume that the high risk time for home burglaries is the middle of the night and of course some burglaries do take place then but there tend to be more burglaries during the day. Why is this? Well, if you think about it, that is when more homes are left unoccupied. Burglars can… Continue reading Daytime burglaries
Another Great Year For GuardHome
At GuardHome we are just coming to the end of our ninth year of trading. Where has the time gone? Again we have achieved near record sales with our reputation for providing superb security and the highest standards of customer service being cited by our clients as their reason for using us and allowing us… Continue reading Another Great Year For GuardHome
The dangers of unregulated installers
Would you let someone with a criminal record install an alarm system in your home or business? of course not! An unscrupulous alarm installer would have the ability to give themselves access to your property. They could steal your belongings while you were out and cover up how they gained entry. But how would you… Continue reading The dangers of unregulated installers
Reasonable Force?
This week, at their party conference, the Conservative party announced that they were going to change the law to be more sympathetic to individuals who use force to defend their homes, families and possessions against burglars. This is to be welcomed as it takes away the uncertainty that might otherwise occur if one is confronted… Continue reading Reasonable Force?
