Yesterday whilst carrying out a routine service on a clients alarm, I couldn’t help but overhear her frustration at dealing with Sky customer support!
Her conversation went something along the lines “If I upgrade you can get someone round to install a new box tomorrow, but if I simply want my existing sky box fixed I have to wait two weeks before someone can call?” I wonder how many other people find their suppliers customers support equally unsympathetic and new business orientated?
Anyway we fixed her Sky system whilst we there for free, saving her 2 weeks of frustration and at least £65 into the bargain!
This isn’t a one off, we have helped people with their shopping, put up pictures and even moved heavy mattresses upstairs for our clients. Does your alarm company offer to help like this? If not perhaps it is time you experienced GuardHome Customer Service? We really do care, even simple little things like timed appointments matter, and it’s what sets up apart from the rest!
I cannot always guarantee to fix your sky system, but at least we will try for you!